1750068-001B
1004-3. Removal Of Circuit Boards And Other Electrical Compo-nentsNOTES• When removing a circuit board or other electrical component, refer to “Handli
101(1) Removal of the Rear Cover1. Remove the Rear Cover(2) To replace the Master BoardNote• When replacing the master board, be sure to move the EEPR
102(3) Removal of the Controller Board1. Remove the Controller Board Protective Cover.(4) Removal of the Power Unit1. Open the Right-side Door.2. Remo
103(5) Removal of the High Voltage Unit1. Open the Right-side Door.2. Remove the Top Front Cover.3. Remove the Top Cover.4. Remove the Rear Cover.5. R
104(6) Removal of the Lower Feeder Control Board1. Remove three screws and the Lower Feeder Control Board Assy.4131D072AA2. Remove the harness and con
105(7) Removal of the Duplex Unit Control Board1. Remove one screw and the PWB Protective Cover.4131D075AA2. Remove the harness and connector.3. Remov
1064-4. Removal of Units(1) Removal of the Right-side Door1. Remove the Front Door.2. Remove the Controller Protective Cover.3. Remove the Rear Cover.
1078. Pull out the shaft and remove the Right-side Door.4131D028AA9. Remove the harness and connector.10. Remove two screws and the Drum Unit Slide Co
108(3) Removal of the Fusing Unit1. Remove the Top Front Cover.2. Remove the Top Cover.3. Open the Right-side Door.(4) Removal of the Transport Unit1.
10913. Remove the harness and connector.14. Remove ten screws and the Transport Unit.11. Remove seven screws and the Controller Box.4131D016AA12. Remo
111. SAFETY PRECAUTIONS FOR INSPECTION AND SERVICE• When performing inspection and service procedures, observe the following precautions to prevent ac
110(5) Removal of the Duplex Unit1. Open The Right-side Door.(6) Removal of the Lower Feeder2. Remove two screws.3. Supporting the Duplex Unit with yo
1114-5. DISASSEMBLY OF THE ENGINE PARTS(1) Power Supply Cooling Fan Motor1. Open the Right-side Door.2. Remove the Top Front Cover.3. Remove the Front
112(3) Removal of the Ventilation Fan Motor1. Open the Right-side Door.2. Remove the Top Front Cover.3. Remove the Top Cover.4. Remove the Rear Cover.
113(5) Removal of the Rack Motor1. Open the Right-side Door.2. Remove the Top Front Cover.3. Remove the Top Cover.4. Remove the Rear Cover.5. Remove t
114(6) Removal of the Turnover Motor And The Transport Motor11. Snap off one E-ring and remove the cam from the inside of the printer.12. Remove five
115(7) Removal of the Manual Feed Take-up Solenoid1. Remove the Top Front Cover.2. Remove the Top Cover.3. Remove the Rear Cover.4. Remove the Left-si
11610. Remove the connector and PWB Support.11. Remove four screws and the High Voltage Unit (HV).4131D017AA12. Remove two screws and the Master Board
117(8) Removal of the Transport Roller Solenoid1. Remove the Transport UnitSee page 108(9) Removal of the Synchroning Roller Solenoid1. Remove the Tra
118(10) Removal of the Second Image Transfer Roller Pressure Contact Solenoid1. Remove the Transport UnitSee page 1082. Remove the Transport Unit gear
119(11) Removal of the Belt Cleaner Separation Solenoid1. Open the Right-side Door.2. Remove the Top Front Cover.3. Remove the Top Cover.4. Remove the
12• This product contains a high-voltage unit and a circuit with a large current capacity that may cause an electric shock or burn.• The product also
120(12) Removal of the Fusing Paper Loop Solenoid1. Remove the Rear Cover2. Remove seven screws and the Controller Box.4131D016AA3. Remove the harness
121(13) Removal of the AIDC sensor1. Remove the Top Front Cover.2. Remove the Top Cover.3. Remove the Left-side COver.4. Remove three screws and the p
122(14) Removal of the Manual feed tray1. Remove the Top Front Cover.2. Remove the Top Cover.3. Remove the Front Cover.4. Remove the Left-side Cover.(
123Notes for installationWhen installing the fusing roller and the fusing pressure roller, install them with the speci-fied misalignment.Standard: ±3
124(16) Disassembly of the toner cartridge rack 1. Remove the controller protective cover, top-front cover, top cover, left-side cover, rear cover, co
1256. Remove the toner-cartridge rack and rack disk from the printer.rack4
127CONTROL PANEL / SER-VICE MODE DESCRIPTIONS
1291. Control Panel Descriptions—2300DL & 2350✽ For details, refer to the User’s Guide supplied with the unit.1-1. Names of control panel parts an
131-2. CautionWARNING9. Maintain a Grounded Connection at all times. • Connect the power cord to an electrical outlet that is equipped with a ground-
130The following appear in the warning screen according to the condition of the printer.<Malfunction display>This generally appears when a malfu
131(3) Status Messagesmagicolor 2300 DL Messages magicolor 2350 MessagesCALIBRATING CALIBRATING CANCELLING JOB CANCELLING JOBENERGY SAVER ENERGY SAVER
132NO TONER UNIT YELLOW YELLOW TONER MISSINGCOVER OPEN TRAY 2 TRAY 2 PATH COVER OPENWASTE TONER BOX FULL REPLACE WASTE TONERDRAWER OPEN TRAY 2 [tray
1332. Menu Contents for magicolor 2300 DL2-1. Print menu overview The following settings appear in the menus.✽ The settings that appear in bold are th
1342-2. Settings menus(1) Language menu• The language in which messages are displayed can be changed.(2) Special pages(3) Engine menuCONSUMABLE USAGEB
135(4) Service menu(5) Network menu• If the printer is connected and used on a network, the following settings should be speci-fied.• For details abou
1362-3. Service ModeThis mode is used to check and specify service functions.2-4. Service mode displays2-5. Entering service mode<Procedure>1.
137• Select this option to display the remaining service life for the image transfer belt unit and the drum unit.(3) RESET CONTROLLER• Select this opt
1383. Menu Contents for magicolor 23503-1. Menu OverviewMAGICOLOR 2350IDLEPROOF/PRINT MENU*USERNAMEJOBNAMECOPIESDELETE YES, NOPRINT MENU MENU MAPCONFI
139SYSTEM DEFAULT LANGUAGE ENGLISH, FRENCH, GERMAN, ITALIAN, PORTUGUESE, SPAN-ISH, CZECH, JAPANESEEMULATION DEFAULT, AUTO DEFAULT, POST-CRIPT, PCL, LI
14CAUTION2. Precautions for Servicing with Covers and Parts Removed.• Wherever feasible, keep all parts and covers mounted when energizing the product
1404. About the 2300W Control Panel The control panel, located on the top of the printer, allows you to direct the printer's opera-tion. In addit
1414-2. Indicator Lights Printer Status****Green LED Orange LEDOff Off Power offOn OnPower-on initializationCanceling a jobOn Off Printer ready (idle
1424-3. Working with the 2300W Status Display• The Status Display displays information about the current status of the computer's local printer.
1434-4. Using the Status Display• When the background of the right-hand printer graphic is green, the printer is in standby mode or a job is printing
144(2) Working with the Printer Menu4-5. Status, Error and Service Messages• Status, error, and service messages are displayed in the Status Display.
145(2) Error Messages(3) Service Messages• A service message sometimes occurs as a result of an unusual combination of events, not because of an actua
146Communication Error A communication error occurred in the parallel or USB interface.Controller Internal Error There is an internal error on the con
147TROUBLESHOOT-ING
1491. Introduction• Information required for troubleshooting and steps that must be performed are described in this chapter.1-1. Checking the electric
151-3. Used Batteries PrecautionsALL AreasCAUTIONDanger of explosion if battery is incorrectly replaced.Replace only with the same or equivalent type
150(3) Solenoid(4) ClutchStep Check Result Remedy1Does the output signal of the master board change from H to L when the solenoid is turned on?NORepla
151(5) MotorStep Check Result Remedy1Does the LOCK signal switch to H when the machine goes into standby?NOReplace the master board. Replace the motor
1522. Paper Misfeeds2-1. Perform initial check procedures• If a paper misfeed occurs, first check for the following conditions. Condition to be checke
1532-2. Paper misfeed displays• If a paper misfeed occurs, a message indicating the location of the misfeed appears in the display.<Display reset p
1542-3. Wiring diagram of misfeed-detecting sensors• If the duplex unit and lower feeder are installedExit sensor (PC10)Duplex unit transport sensor (
1552-4. Misfeed detection timing and remedies(1) Paper misfeed in the paper feed-in section of the manual feed tray (Tray1)<Detection timing><
156(2) Paper misfeed in the Second image transfer section<Detection timing><Remedy>(3) Paper misfeed in the fusing section or the paper fe
157(4) Paper misfeed in the paper feed-in section of the Second paper cassette (Tray2) 2300 DL & 2350 only<Detection timing><Remedy>(5
1583 Replace PWB-A. - - -
3. Malfunctions and Warnings (2300DL & 2350)The CPU performs a self-diagnosis on the condition of the unit, and if a malfunction is detected, the
161-4. Other Precautions• When handling circuit boards, observe the “HANDLING of PWBs”.• The PC Drum is a very delicate component. Observe the precaut
160FATAL ERROR CODE: 1AHFATAL ERROR CODE: 1BHSERVICE CALL 1AFUSER UNITSERVICE CALL 1BFUSER UNIT• If the temperature of the fusing roller when the fusi
3-1. Malfunction detection timing and remedies• If the problem cannot be corrected by the user, a service code is displayed.(1) FATAL ERROR CODE 04H /
162(4) FATAL ERROR CODE 0CH / SERVICE CALL 0C PWR SUPPLY FAN: Malfunction of the power supply cooling fan motor<Remedy>(5) FATAL ERROR CODE 0EH
163(7) FATAL ERROR CODE 14H / SERVICE CALL 14 XFER ROLLER: Incorrect pres-sure by or separation from the Second image transfer roller<Remedy>(8)
164(10) FATAL ERROR CODE 17H / SERVICE CALL 17 TONER RACK: Incorrect devel-oping rack rotation<Remedy>(11) FATAL ERROR CODE 18H /SERVICE CALL 18
165(13) FATAL ERROR CODE 1AH / SERVICE CALL 1A FUSER UNIT: Incorrect fusing roller high temperature(14) FATAL ERROR CODE 1BH / SERVICE CALL 1B FUSER U
166Step RemedyReference pageWARNING DIAGRAMControl signalLocation(electrical com-ponent)1 Replace the EEPROM. - - -2 Replace PWB-A. - - -
1673-2. Power supply malfunctions(1) No power<Remedy>Electrical components for detection of the malfunctionPower unit (PU)Power switch (S1)Maste
1684. Image Quality Troubleshooting• If an image quality problem occurs, replace the toner cartridge and drum cartridge with new ones, and then determ
169Symptom Cause RemedyToner smudges on back-side of paper0951o226Dirty fusing roller Replace the fusing roller.Dirty image transfer rollerReplace the
174. Precautions for Dis/Reassembly• Be sure to unplug the printer from the outlet before attempting to service the printer.• The basic rule is not to
170Symptom Cause RemedyWhite/Black lines and bands0951o222Scratched PC drum Replace the drum cartridge.Defective print headReplace the print head unit
171INDEX
173AAIDC Control 45AIDC Detection 44BBelt Cleaning 64Belt Cleaning Blade 64Belt Cleaning Blade Retraction 65Belt Unit 60Black print 168Blank print 168
17417H 16418H 16419H 1641AH 1651BH 16521H 16529H 1652AH 1652BH 1652CH 165FFaulty warm-up detected 164First Image Transfer 61Foggy background 169Fusing
175Malfunction of the master board 161Malfunction of the OHP detecting sensor165Malfunction of the polygon motor 162Malfunction of the power supply co
17610 16214 16315 16316 16317 16418 16419 1641A 1651B 16521 16529 1652A 1652B 165Service Calls 159Service Modemagicolor 2300 DL 136Service mode option
188. Handling of the Imaging CartridgeDuring Transportation/Storage • The storage temperature is in the range between –20 °C and +40 °C.• In summer, a
191-6. Safety information(1) Laser Safety• This is a digital machine certified as a class 1 laser product. There is no possibility of danger from a la
2TrademarksKONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered trademarks of KONICA MINOLTA HOLDINGS, INC.QCOLOR and magicolor are
20the U.S.A., Canada(CDRH Regulation)• This machine is certified as a Class I Laser product under Radiation Performance Stan-dard according to the Foo
21Finland, SwedenNorwayLUOKAN 1 LASERLAITEKLASS 1 LASER APPARATVAROITUS!Laitteen käyttäminen muulla kuin tässä käyttöohjeessa mainitulla tavalla saatt
221-7. Laser Safety Label• A laser safety label is attached to the outside of the machine as shown below.1-8. Laser Caution Label• A laser caution lab
231-9. PRECAUTIONS FOR HANDLING THE LASER EQUIPMENT• When laser protective goggles are to be used, select ones with a lens conforming to the above spe
25GENERAL
271. Product Specifications(1) PrinterType Desktop full-color laser beam printerPrinting method Electrophotographic (two-part imaging cartridge)Exposu
28(2) Second paper cassette (Option)(3) Duplex unitOperating environment50-95° F (10-35°C)15 - 85%Drum cartridge life 45,000 pages (black/white ratio=
29(4) Controller magicolor 2300DL (PWB-P)CPU D8405 200MHzMemory configurationStandard ROM: 4MBStandard RAM: 32MBStandard I/FEthernet (10/100BASE-TX, R
3CONTENTS
30(5) Controller magicolor 2350 (PWB-P)(6) Controller magicolor 2300W (PWB-P)CPUIBM Mercury, Power PC 405, 200 Mhz processor core SOC, system bus spee
312. Installation Precautions2-1. Installation environmentTo ensure safety and prevent possible malfunctions, install the unit in a location that meet
322-3. Space requirements•4131o103AA23.2 in (590 mm)15.4 in. (390 mm)27.8 in. (705 mm)13.4 in. (340 mm)C4131o105AA19.7 in. (500 mm)27.6 in. (700 mm)11
333. Operation Precautions3-1. Ensuring the optimum performance of this unit• Never place heavy objects on the unit or subject it to shocks.• Make sur
343-5. Parts Identification123456784131o107AA4131o106AA4131o001AA4131g002AA4131g003AA4131g004AA1. Manual feed tray2. Power switch3. Image transfer bel
35MECHANICAL/ELECTRICAL
371. CROSS-SECTIONAL VIEW✽ Paper PathThe printer has a Multi-Purpose Tray (MPT) capable of holding up to 200 sheets of paper.Paper feeding becomes a t
382. ELECTRICAL COMPONENTS LAYOUT(1) Printer12345678910111213141516181920212223242526272829303132333435363738174131D002AA
391. Fusing Roller Heater Lamp (H1)2. Fusing Pressure Roller Heater Lamp (H2)3. Thermistor (TH1)4. Thermostat (TS1)5. Second Image Transfer Roller Pre
40(2) 2300DL ControllerSymbol Item ExplanationU18 CPU Destiny D8405 200 MHz controller control CPUU26, U27, U28, U29SDRAM 8-MB memory chip, a total o
41(3) 2350 ControllerSymbol Item ExplanationU13 CPU 200 MHz Power PC 405 CPUU3, U6, U10, U12, U16, U19, U24, U30SDRAM A total of 128 MB standard memor
42(4) 2300W Controller4131M554AAEngine Controller connectorControllerASICImage memoryImage memoryParallel/USB Interface ConnectorDemonstration ROM Boa
433. OPERATING SEQUENCE✽ Conditions: A4 plain paper, full-color printingPolygon Motor (M3)Print RequestImage Transfer Belt Positioning Sensor (PC5)Mai
444. IMAGE STABILIZATION CONTROL• The printer provides the image stabilization control as detailed below to ensure stabilized print image.4-1. AIDC De
454-2. Outline of AIDC Control• The following AIDC controls are provided to ensure image stabilization.(1) Ds correction control• Sets a developing bi
464-3. Operation Timing• A specific function of image stabilization control is carried out as required according to the situation.✽ 1: When 1,000 prin
474-4. Temperature/Humidity Sensor• The bias voltage is determined based on the value calculated through ATVC (Auto Transfer Voltage Control) and by t
484-5. ATVC (Auto Transfer Voltage Control• Adjusts the transfer bias voltage based on the age and cleanliness of the transfer rollers.Fixed current i
495. DRUM CARTRIDGE5-1. PC Drum• The photoconductive drum used in this printer is the organic photo conductor (OPC) type.✽ This is the PC Drum consist
5CONTENTS ...3SAFETY ...
505-2. PC Drum Charging• The PC Drum Charge Corona employs a comb electrode Scorotron charger system.• It generates corona emission to deposit a charg
516. LASER EXPOSUREAn electrostatic latent image is formed on the surface of the PC Drum by a laser light emit-ted from the print head.(1) FD Directio
52(3) Print Area• The figure below shows the print area in the FD and CD direction./HSYNC/VIDEO/VIDEO /TODVoid Image Width: 4 mmVoid Image Width: 4 mm
537. DEVELOPING UNIT(1) Toner Cartridge RackWhen printing in each of the four different colors of toner, the Toner Cartridge Rack is rotated to bring
54(3) Drive for the Developing Roller• The Developing Roller is driven by the Rack Motor (M2) and the Developing Roller Drive Gears.• When the Toner C
557-1. Developing Position(1) Toner Cartridge Rack Stop Position for Development• The stop position for development of each Toner Cartridge is determi
567-2. Toner Cartridge(1) Construction• The Toner Cartridge is constructed as illustrated below.123456784131M050AA4131M051AA1. Toper Hopper2. Toner Ag
57(2) First Regulator Blade / Second Regulator Blade• Regulates the amount of toner supplied to the Developing Roller.(3) Developing Roller• Carries t
58(7) Toner Cartridge Installation Detection• Toner Cartridge installation detection is made with the Toner Cartridge Detection Sensor (PC8) and the R
59(8) Detection of a brand new Toner Cartridge1. A brand new Toner Cartridge is installed.2. The Front Door is closed. Then, the Power Switch is turne
6Waste Toner Bottle Detection ... 66FUSING SECTION ...
608. IMAGE TRANSFER8-1. Image Transfer Belt Unit(1) Construction(2) Drive Train1234564131M053AA1. Image Transfer Belt2. Cleaning Blade3. Waste Toner C
61(3) First Image Transfer• The first image transfer bias is applied to the First Image Transfer Roller to transfer the toner image on the surface of
62(5) Second Image Transfer Roller Pressure/Retraction• The Second Image Transfer Roller is pressed against, and retracted from, the Image Transfer Be
638-2. Second Image Transfer Roller Cleaning• A reverse bias is applied to the Second Image Transfer Roller to remove any residual toner left on the r
648-3. Image Transfer Belt Cleaning Mechanism(1) Image Transfer Belt Cleaning Blade• The Cleaning Blade is used to scrape any residual toner off the s
65(2) Image Transfer Belt Cleaning Blade Retraction• The Image Transfer Belt Cleaning Blade is retracted from the Opposing Roller by a cam on the prin
668-4. Waste Toner Bottle• Waste toner on the PC Drum and the Image Transfer Belt is collected.• The waste toner sticking to the surface of the PC Dru
679. FUSING SECTION9-1. Fusing Unit(1) Overview• Toner transferred onto the paper through the image transfer process is permanently fixed onto the pap
68(2) Drive• The Fusing Unit is driven by the Main Motor (M1).(3) Fusing Roller Pressure• The Fusing Roller and the Fusing Pressure Roller are pressed
699-2. Fusing Temperature Control(1) Fusing Temperature Control Circuit• The resistance of the Thermistor (TH) mounted to the Fusing Roller varies wit
7Using the Status Display ...143Status, Error and Service Messages ...
70(2) Fusing Temperature Control• The temperature control as detailed below is provided by means of the Fusing Roller Heater Lamp (H1) and the Fusing
7110. PAPER TAKE-UP SECTION10-1. Manual Feed Tray(1) Paper Take-Up Mechanism• The Manual Feed Tray consists of a Paper Take-Up Roll, Paper Lifting Pla
7210-2. Lower Feeder Unit (Option)(1) Paper Take-Up Mechanism• Since there is no drive motor installed, the drive for paper take-up and transport (sup
7311. OTHER MECHANISMS11-1. Duplex Unit (Option)(1) Drive• The drive for the Duplex Unit works as follows. The paper having a printed image on its one
74(2) Paper Feeding Method1. Operations in 2-sided printing with a single sheet of paper resident in, and circulated through, the system24657M521AA(1)
75✽ Steps from (2) to (6) are hereafter repeated.1 24657M524AA(5) The image on page 1 of the print job is printed on the paper that is taken up from t
762. Operations in 2-sided printing with two sheets of paper resident in, and circulated through, the system:24657M515AA(1) The first sheet of paper i
77✽ Steps from (2) to (12) are hereafter repeated.1 244657M519AA(9) The image on page 1 of the print job is printed on the first sheet of paper.(10) T
783. Operations in 2-sided printing with two sheets of paper resident in the system and with a new sheet of paper taken up when a printed page with im
79✽ Steps from (13) to (18) are hereafter repeated.46214657M531AA(10) The first sheet of paper fed out in exit tray.(11) At the same time the third sh
80
81MAINTENANCE & DISAS-SEMBLY/ASSEMBLY19971
831. Disassembly/Assembly Precautions1-1. Precautions for disassembly and assembly• Unplug the power cord from the electrical outlet before servicing
841-6. Precautions for transporting or storing the OPC drum car-tridge• Use the specified carton when transporting or storing the OPC drum (magicolor
852. Maintenance SchedulePM PartsMaintenance Cycle Near Life Detec-tionLife Detec-tionPrint InhibitedRef. Page in This ManualClean ReplacePaper Take-U
86NOTES✽Replace the Paper Take-Up Roll and Separator Roll at the same time.✽ Replace the Second Image Transfer Roller and Fusing Unit at the same time
872-1. Guideline for Life Specifications Values by Unit2-2. Detail of Each Unit Life✽ 1: The Life Specification Value represents the number of prints
88Conditions for Life Specifications Valuesmagicolor 2300DL, 2350, 2300WPrint conditions Monochrome: producing three printed pages continuously; color
893. Maintenance And Cleaning(1) Cleaning of the Paper Take-Up Roller(2) Replacement the Paper Take-up Roller3. Cleaning of the Paper Separator Roll1.
9SAFETY
90(3) Replacement of the Paper Separating Roller Assy(4) Cleaning of the Paper Dust Roller1. Remove the right-side door.2. Remove two screws and the P
91(5) Cleaning of the Transport Roller(6) Replacement of the Waste Tonner Bottle(7) Cleaning of the Areas around Waste Toner Collections Port1. Open t
92(8) Cleaning of the Laser Lens Cover(9) Replacement of the Second Image Transfer Roller1. Open the Front Door.2. Remove the Waste Toner Bottle.3. Wi
934. Replacement of the Units(1) Replacement of the OPC Drum Cartridge1. Open the Front Door.2. Remove the Waste Toner Bottle.3. Lower the unlock leve
94(2) Replacement of the Image Transfer Belt Unit(3) Replacement of the Toner Cartridge1. Open the Front Door.2. Remove the Waste Tonner Bottle.3. Rem
95(4) Replacement of the Fusing Unit1. Remove the Top Front Cover.2. Remove the Top Cover.3. Open the Right-side Door.4. Remove two screws and the Fus
964-1. Disassembly Procedures(1) Doors, Covers, And Exterior Parts: Identification And Removal Procedures124567398
97No. Name Removal Procedure1 Top Front CoverOpen the Front Door and Right Door. -> Remove two screws and the Top Front Cover.2Top CoverOpen the Fr
984-2. Pre-disassembly preparationBefore disassembling the machine, the following units need to be removed.• Waste toner bottle• OPC drum cartridge• T
994131o017AA5. Remove all toner cartridges.(1) magicolor 2350 procedures:a)From the display, select the menu “Quality”.b)Select “Toner”, then “Replace
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